{"id":47,"date":"2025-04-25T08:43:01","date_gmt":"2025-04-25T08:43:01","guid":{"rendered":"https:\/\/sites.kaliumtheme.com\/elementor\/furniture\/?page_id=47"},"modified":"2026-10-08T15:43:57","modified_gmt":"2026-10-08T15:43:57","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/nyukki.com\/en\/service-client\/conditions-generales-de-vente\/","title":{"rendered":"Terms and Conditions of Sale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"47\" class=\"elementor elementor-47\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5934f63 e-flex e-con-boxed e-con e-parent\" data-id=\"5934f63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0bc13aa e-con-full e-flex e-con e-child\" data-id=\"0bc13aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e641676 elementor-widget elementor-widget-kalium-content-section\" data-id=\"e641676\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"kalium-content-section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-1978 .elementor-element.elementor-element-3361c349{--display:flex;}<\/style>\t\t<div data-elementor-type=\"kalium_template_part\" data-elementor-id=\"1978\" class=\"elementor elementor-1978\" data-elementor-post-type=\"kalium_template_part\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3361c349 e-flex e-con-boxed e-con e-parent\" data-id=\"3361c349\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-324a6f2a elementor-widget elementor-widget-text-editor\" data-id=\"324a6f2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><style><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><br \/>  .nyukki-sidebar a {<br \/>    color: #333;<br \/>    text-decoration: none;<br \/>    font-size: 15px;<br \/>    transition: color 0.3s ease;<br \/>  }<br \/>  .nyukki-sidebar a:hover {<br \/>    color: #E8772E;<br \/>  }<br \/><\/style><\/p><div class=\"nyukki-sidebar\" style=\"padding: 0;\"><h3 style=\"font-family: inherit; font-size: 24px; font-weight: 400; margin-bottom: 20px;\">Mentions L\u00e9gales<\/h3><ul style=\"list-style: none; padding: 0; margin: 0; line-height: 2.4;\"><li><a href=\"\/service-client\/\">Service Client<\/a><\/li><li><a href=\"\/service-client\/livraison\/\">Livraison<\/a><\/li><li><a href=\"\/service-client\/retours-remboursements\/\">Retours &amp; Remboursements<\/a><\/li><li><a href=\"\/service-client\/conditions-generales-de-vente\/\">Conditions G\u00e9n\u00e9rales de Vente<\/a><\/li><li><a href=\"\/service-client\/politique-de-confidentialite\/\">Politique de Confidentialit\u00e9<\/a><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d705887 e-con-full e-flex e-con e-child\" data-id=\"d705887\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e91345b elementor-widget elementor-widget-heading\" data-id=\"e91345b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Conditions G\u00e9n\u00e9rales de Vente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f254971 elementor-widget elementor-widget-text-editor\" data-id=\"f254971\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Derni\u00e8re mise \u00e0 jour : 30 Avril 2026<\/strong><\/p><p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (<strong>CGV<\/strong>) r\u00e9gissent l&rsquo;ensemble des ventes r\u00e9alis\u00e9es sur le site <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"http:\/\/www.nyukki.com\">www.nyukki.com<\/a>. En passant commande, le Client reconna\u00eet avoir pris connaissance des pr\u00e9sentes <strong>CGV<\/strong> et les accepter sans r\u00e9serve.<\/p><h2>Identit\u00e9 du vendeur<\/h2><p><strong>Nyukki<\/strong> Forme juridique : Entreprise individuelle <br \/><strong>Directeur de la publication :<\/strong> <strong>K\u00e9fil HOUSSOU<\/strong> <br \/><strong>SIRET :<\/strong> 804 003 283 00046 <br \/><strong>Si\u00e8ge social :<\/strong> 79 rue G\u00e9n\u00e9ral Leclerc, 78400 Chatou, France <br \/><strong>Adresse boutique :<\/strong> 6 rue Eug\u00e8ne Imbs, 67100 Strasbourg, France <br \/><strong>Email :<\/strong> <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:contact@nyukki.com\"><strong>contact@nyukki.com<\/strong>, <\/a><strong>T\u00e9l\u00e9phone :<\/strong> +33 6 11 09 28 73 <br \/><strong>Site web : <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"http:\/\/www.nyukki.com\">www.nyukki.com<\/a><\/strong><\/p><h2>Objet<\/h2><p>Les pr\u00e9sentes <strong>CGV<\/strong> d\u00e9finissent les droits et obligations entre Nyukki et tout Client passant commande sur le site <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"http:\/\/www.nyukki.com\"><strong>www.nyukki.com<\/strong><\/a>. Elles s&rsquo;appliquent \u00e0 toutes les ventes de produits propos\u00e9s sur le site.<\/p><h2>Produits<\/h2><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Les produits propos\u00e9s \u00e0 la vente sont des miels d&rsquo;exception provenant d&rsquo;Afrique (<b>B\u00e9nin, Burkina Faso, Madagascar<\/b>). Chaque produit est d\u00e9crit avec la plus grande exactitude possible. Les photographies illustrant les produits n&rsquo;ont pas de valeur contractuelle.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Nyukki se r\u00e9serve le droit de modifier son catalogue \u00e0 tout moment.<\/p><h2>Prix<\/h2><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Les prix sont indiqu\u00e9s en euros. <strong>TVA<\/strong> non applicable, <strong>art. 293 B du CGI<\/strong>. Les frais de livraison ne sont pas inclus dans le prix des produits et sont indiqu\u00e9s s\u00e9par\u00e9ment avant la validation de la commande.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Nyukki<\/strong> se r\u00e9serve le droit de modifier ses prix \u00e0 tout moment. Les produits sont factur\u00e9s au prix en vigueur au moment de la validation de la commande.<\/p><h2>Commande et paiement<\/h2><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Processus de commande :<\/strong> Le Client s\u00e9lectionne les produits, les ajoute \u00e0 son panier, renseigne ses informations de livraison et de facturation, puis valide sa commande apr\u00e8s avoir accept\u00e9 les pr\u00e9sentes CGV. Toute commande vaut acceptation des prix et des conditions de vente.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Paiement :<\/strong> Le paiement est exig\u00e9 au moment de la commande. <strong>Les moyens de paiement accept\u00e9s sont : carte bancaire (Visa, MasterCard, American Express), Apple Pay et Google Pay, via Stripe. Toutes les transactions sont s\u00e9curis\u00e9es SSL.<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Confirmation :<\/strong> Un email de confirmation est envoy\u00e9 au Client d\u00e8s la validation de la commande. Cette confirmation ne vaut pas garantie de disponibilit\u00e9.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Nyukki<\/strong> se r\u00e9serve le droit de refuser ou d&rsquo;annuler toute commande en cas d&rsquo;anomalie (litige ant\u00e9rieur, commande anormale, etc.).<\/p><h2>Livraison<\/h2><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Les commandes sont exp\u00e9di\u00e9es via Colissimo (La Poste) depuis notre entrep\u00f4t \u00e0 Strasbourg, France. La livraison est effectu\u00e9e \u00e0 l&rsquo;adresse fournie par le Client lors de la commande.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Zones de livraison :<\/strong> France m\u00e9tropolitaine et Union Europ\u00e9enne.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>D\u00e9lais :<\/strong> Les d\u00e9lais de livraison sont donn\u00e9s \u00e0 titre indicatif et varient selon la destination (3 \u00e0 5 jours ouvr\u00e9s pour la France, 5 \u00e0 10 jours ouvr\u00e9s pour l&rsquo;UE).<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Livraison offerte :<\/strong> La livraison est gratuite en France m\u00e9tropolitaine d\u00e8s 80\u20ac d&rsquo;achat.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Transfert de risque :<\/strong> Le risque de perte ou d&rsquo;endommagement des produits est transf\u00e9r\u00e9 au Client au moment de la livraison.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Pour toute question relative \u00e0 la livraison, contactez-nous \u00e0 <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:contact@nyukki.com\">contact@nyukki.com<\/a>.<\/p><h2>Droit de r\u00e9tractation<\/h2><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Conform\u00e9ment \u00e0 l&rsquo;article L221-18 du Code de la consommation, le Client dispose d&rsquo;un d\u00e9lai de <strong>14 jours<\/strong> \u00e0 compter de la r\u00e9ception de sa commande pour exercer son droit de r\u00e9tractation.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Les produits doivent \u00eatre retourn\u00e9s dans leur \u00e9tat d&rsquo;origine, complets et non ouverts. Les miels dont le pot a \u00e9t\u00e9 ouvert ou le sceau d&rsquo;hygi\u00e8ne bris\u00e9 ne peuvent pas \u00eatre retourn\u00e9s (article L221-28 du Code de la consommation).<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Le remboursement est effectu\u00e9 dans un d\u00e9lai de 14 jours via le m\u00eame moyen de paiement utilis\u00e9 lors de la commande.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Pour plus de d\u00e9tails, consultez notre page <a href=\"https:\/\/nyukki.com\/service-client\/retours-remboursements\/\">Retours et Remboursements<\/a>.<\/p><h2>Garanties l\u00e9gales<\/h2><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Le Client b\u00e9n\u00e9ficie des garanties l\u00e9gales pr\u00e9vues par le Code de la consommation :<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\"><strong>Garantie l\u00e9gale de conformit\u00e9<\/strong> (articles L217-4 \u00e0 L217-14) : le Client peut retourner un produit non conforme \u00e0 la description ou \u00e0 la commande.<\/li><li class=\"whitespace-normal break-words pl-2\"><strong>Garantie contre les vices cach\u00e9s<\/strong> (articles 1641 \u00e0 1649 du Code civil) : si un d\u00e9faut cach\u00e9 rend le produit impropre \u00e0 son usage.<\/li><\/ul><h2>Donn\u00e9es personnelles<\/h2><p><strong>Nyukki<\/strong> s&rsquo;engage \u00e0 prot\u00e9ger les donn\u00e9es personnelles de ses Clients conform\u00e9ment au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD). Pour plus d&rsquo;informations, consultez notre Politique de Confidentialit\u00e9.<\/p><h2>Responsabilit\u00e9<\/h2><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Nyukki<\/strong> ne saurait \u00eatre tenue responsable des dommages r\u00e9sultant d&rsquo;une mauvaise utilisation des produits achet\u00e9s. De m\u00eame, Nyukki n&rsquo;est pas responsable des perturbations, interruptions ou dysfonctionnements li\u00e9s au r\u00e9seau internet qui emp\u00eacheraient le bon d\u00e9roulement d&rsquo;une commande.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Le Client est responsable de l&rsquo;exactitude des informations fournies lors de sa commande (adresse de livraison, coordonn\u00e9es, etc.).<\/p><h2>Propri\u00e9t\u00e9s intellectuelle<\/h2><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">L&rsquo;ensemble des \u00e9l\u00e9ments du site <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"http:\/\/www.nyukki.com\">www.nyukki.com<\/a> (textes, images, logos, graphismes, ic\u00f4nes, photographies) est la propri\u00e9t\u00e9 exclusive de Nyukki et est prot\u00e9g\u00e9 par les lois fran\u00e7aises et internationales relatives \u00e0 la propri\u00e9t\u00e9 intellectuelle.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Toute reproduction, repr\u00e9sentation ou diffusion, totale ou partielle, du contenu du site est interdite sans autorisation pr\u00e9alable \u00e9crite de <strong>Nyukki<\/strong>.<\/p><h2>Force majeure<\/h2><p><strong>Nyukki<\/strong> ne pourra \u00eatre tenue responsable de l&rsquo;inex\u00e9cution ou du retard dans l&rsquo;ex\u00e9cution de ses obligations en cas de force majeure, telle que d\u00e9finie par l&rsquo;article 1218 du Code civil. Sont notamment consid\u00e9r\u00e9s comme cas de force majeure : les catastrophes naturelles, les guerres, les gr\u00e8ves, les pand\u00e9mies, les perturbations des r\u00e9seaux de transport ou de communication.<\/p><h2>Loi applicable et litiges<\/h2><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Les pr\u00e9sentes <strong>CGV<\/strong> sont soumises au droit fran\u00e7ais. En cas de litige, le Client est inform\u00e9 qu&rsquo;il peut recourir \u00e0 une proc\u00e9dure de m\u00e9diation conventionnelle ou \u00e0 tout autre mode alternatif de r\u00e8glement des diff\u00e9rends.<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">\u00c0 d\u00e9faut de r\u00e9solution amiable, tout litige sera soumis aux tribunaux comp\u00e9tents conform\u00e9ment aux r\u00e8gles de droit commun.<\/p><h2>Modification des CGV<\/h2><p>Nyukki se r\u00e9serve le droit de modifier les pr\u00e9sentes CGV \u00e0 tout moment. Les CGV applicables sont celles en vigueur au moment de la validation de la commande par le Client. Toute modification sera publi\u00e9e sur cette page avec la date de mise \u00e0 jour.<\/p><h2>Contact<\/h2><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Pour toute question relative aux pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente :<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">\ud83d\udce7 <strong>Email : <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:contact@nyukki.com\">contact@nyukki.com<\/a> <\/strong>\ud83d\udcde <strong>T\u00e9l\u00e9phone :<\/strong> +33 6 11 09 28 73 \ud83d\udccd <strong>Si\u00e8ge social :<\/strong> 79 rue G\u00e9n\u00e9ral Leclerc, 78400 Chatou, France \ud83d\udccd <strong>Boutique :<\/strong> 6 rue Eug\u00e8ne Imbs, 67100 Strasbourg, France<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><em>Les pr\u00e9sentes CGV sont en vigueur \u00e0 compter du 30 Avril 2026.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Mentions L\u00e9gales Service Client Livraison Retours &amp; Remboursements Conditions G\u00e9n\u00e9rales de Vente Politique de Confidentialit\u00e9 Conditions G\u00e9n\u00e9rales de Vente Derni\u00e8re mise \u00e0 jour : 30 Avril 2026 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent l&rsquo;ensemble des ventes r\u00e9alis\u00e9es sur le site www.nyukki.com. En passant commande, le Client reconna\u00eet avoir pris connaissance des pr\u00e9sentes CGV&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":1972,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-47","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions G\u00e9n\u00e9rales de Vente (CGV) | NYUKKI<\/title>\n<meta name=\"description\" content=\"Consultez les Conditions G\u00e9n\u00e9rales de Vente (CGV) de la boutique NYUKKI. 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