Privacy Policy

Last updated: 30 April 2026

Nyukki is committed to protecting its users’ privacy. This Privacy Policy describes how we collect, use and protect your personal data when you use our website www.nyukki.com, in accordance with the General Data Protection Regulation (GDPR).

Data controller

The controller of your personal data is:

Nyukki — Sole proprietorship
Publication director: Kéfil HOUSSOU
SIRET : 804 003 283 00046,
Registered office : 79 rue Général Leclerc, 78400 Chatou, France,
Email: contact@nyukki.com
Phone: +33 6 11 09 28 73

Data collected

Data provided by the user:

• Last name, first name
• Email address
• Postal delivery and billing address
• Phone number (if provided)
• Payment information (processed securely by our payment provider Stripe)

Data collected automatically:

• IP address
• Browser type and device used
• Pages visited and browsing time
• Cookie data (see Cookies section below)

Use of data

We use your personal data for the following purposes:

Order processing:

• Confirming and shipping your orders
• Communication about your order (confirmation, tracking, delivery)
• Processing payments securely

Customer service:

• Answering your requests and complaints
• Managing returns and refunds

Marketing communication (with your consent):

• Sending newsletters and promotional offers
• Information about our new products

Legal obligations:

• Compliance with accounting and tax obligations
• Responding to requests from the competent authorities

Legal basis for processing

In accordance with the GDPR, your data is processed on the following legal bases:

• Performance of the contract: to process your orders and ensure delivery.
• Legitimate interest: to improve our website and services.
• Consent: for sending marketing communications (you can withdraw your consent at any time).
• Legal obligation: to comply with our tax and accounting obligations.

Data sharing

Your personal data may be shared with the following service providers, strictly as needed to deliver our services:

• Stripe : secure payment processing
• Colissimo (La Poste): delivery of your orders
• Hostinger : website hosting
• WooCommerce : online shop management
• Cloudflare Turnstile (anti-bot protection) : our forms are protected by Cloudflare Turnstile, a service of Cloudflare, Inc. that checks that submissions come from a person and not a robot. This check is invisible and may process technical data from your browser (IP address, device type, browsing behaviour). To find out more: Cloudflare’s Turnstile Privacy Addendum.

Nyukki never sells your personal data to third parties.

We may also disclose your data if required by law or at the request of a competent authority.

Retention period

We keep your personal data only for as long as necessary for the purposes for which it was collected:

• Order data: 5 years (accounting and tax obligations)
• Customer account data: until your account is deleted or 3 years after your last activity
• Marketing data: until you withdraw your consent
• Cookies: 13 months maximum

Your rights

Under the GDPR, you have the following rights over your personal data:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request the deletion of your data
• Right to data portability: receive your data in a structured format
• Right to object: object to the processing of your data for marketing purposes
• Right to withdraw your consent: at any time, without affecting the lawfulness of processing carried out before withdrawal

To exercise these rights, contact us at contact@nyukki.com. We will reply within 30 days at most.

Cookies

What is a cookie? A cookie is a small text file placed on your device when you visit our website.

Types of cookies used:

• Essential cookies: necessary for the website to work (shopping cart, user session, security). These cookies do not require your consent.
• Analytics cookies: help us understand how visitors use the website (number of visits, most viewed pages). Enabled only with your consent.
• Marketing cookies: used to display personalised content. Enabled only with your consent.

Cookie management: You can set your cookie preferences via the consent banner shown on your first visit, or at any time via your browser settings. Disabling certain cookies may affect how the website works.

Data transfers

Some of our service providers (Stripe, analytics services) may be located outside the European Union. In that case, we ensure that appropriate safeguards are in place in accordance with the GDPR (standard contractual clauses, European Commission adequacy decisions).

Data security

Nyukki implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration:

• Secure SSL/HTTPS connection across the whole website
• Payments processed securely via Stripe (card data not stored on our servers)
• Regular data backups
• Restricted access to personal data

Protection of minors

The website www.nyukki.com is not intended for children under 16. We do not knowingly collect personal data about minors under 16. If you are a parent and notice that your child has provided us with personal data, contact us at contact@nyukki.com so that we can delete it.

Links to third-party websites

Our website may contain links to third-party websites (social networks, payment providers). Nyukki is not responsible for the privacy practices of these websites. We encourage you to read their respective privacy policies.

Changes to this policy

Nyukki reserves the right to modify this Privacy Policy at any time. Any change will be published on this page with the update date. We recommend that you check this page regularly.

Supervisory authority 

If you believe that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with the CNIL (French Data Protection Authority) :

🌐 Website: www.cnil.fr 📍 Address: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07

Contact

For any question about the protection of your personal data:

📧 Email: contact@nyukki.com 📞 Phone: +33 6 11 09 28 73 📍 Address: 79 rue Général Leclerc, 78400 Chatou, France

This Privacy Policy is effective from 30 April 2026.